Welcome to Brown’s Bytes! Your weekly insight from Mobliciti’s CTO Andy Brown. Follow #brownsbytes
13th March 2020
Afternoon everyone – regular readers will know that the whole purpose of Brown’s Bytes is to talk about the latest news in the market. Given the current global news cycle, there really is only one item that we could talk about this week.
Having said that, it is a pretty sobering subject to cover in what is (I hope) a more light-hearted look at the world – usually with a snappy title to grab the eye on social media. There was a whole heap of obvious Corona-based titles that I came up with, but to be honest, they were all looking rather crass when used to describe something this serious, so I will stick with the working title.
Ok – so it’s been a busy week here at Mobliciti towers. We’ve been preaching about mobile & remote working for a long time now and it’s definitely the week where all of our customers have been urgently verifying & testing the solutions they have in place and making sure they are as ready as can be for sustained remote working for potentially 100% of the workforce.
One thing I am pleased to see is that generally, people are in a position now where they do have infrastructure and plans in place to support remote working and some level of mobile capability across the business. All those years ago when the world thought Avian/Swine Flu was going to be the big pandemic did leave a decent IT legacy whereby this has been considered.
The big challenges that we’re seeing at present fall into the following:
- Has the tech kept up with the growth of the company? Sounds obvious, but regular BCP testing for this kind of thing often doesn’t get the whole company to test simultaneously. It’s the classic stress test.
- Do the tools allow all business functions to continue normally on a long-term basis? This is the classic trap sometimes where only a subset of tools are available remotely (sometimes for very good reasons like regulation). As a result, long-term remote working is somewhat of a risk.
- Staff actually have almost too much choice of tools to communicate –particularly when personal apps like Facetime/WhatsApp get added into the mix. Clear guidance is needed about what is expected to be used in order to avoid a Shadow IT headache building in the background.
- Stock. This is the biggy at present… I’ve mentioned it on here before, but the stocks of iPhones/iPads/Surfaces, etc are dwindling fast as companies scramble to get extra (or better) kit out the door quickly.
- Meetings – These are some of the first things to get cancelled, or increasingly moved online even if true BCP hasn’t been invoked yet. I have moaned previously about the mess of video collaboration tools often found – again it’s worth checking that the ones you have are up to job.
So, in summary, it’s not a mad panic for most of you, but there are stresses already starting to show.
Key areas that we’re helping with is with getting hold of devices and deploying them quickly, scaling up solutions and making sure collaboration/meetings can continue to happen remotely. Get in touch if you need help with this.
You can find out more about preparing for remote working here.
The usual service with a light-hearted tone and a snappy title will be resumed shortly!