MANAGED SERVICES

Helping Bridge The Skills And Resources Gap

The forces of digital disruption continue to impact organisations of every size and in every industry, as consumers, employees, and partners expect everything to be on demand and fully connected.

The net result is often IT teams who are struggling to keep up with the pace of change, often with little or no increase to headcount or budget.

We can help with this. Our services can take away many of these pain points, freeing up resources to undertake the transformational projects.

Flexible. Scalable. Award Winning.

Mobliciti offers fully managed mobile & cloud services, giving our customers the security and control of an on-premise delivery, with the reduced operational overhead and scalability of a cloud service.

We work with you to identify your primary business challenges and then with our fully flexible managed services we design a Managed Service to suit your needs. This includes reporting, proactive monitoring & alerting, customisable Service Level Agreement, dedicated delivery experts and 24×7 Managed Services Support.

Why Managed Services

Minimal
staff disruption

Increase efficiency by freeing up staff to work on more strategic projects

Continual improvements to processes and technology

Improve business agility as updates are automatically and remotely completed

Reduction of operational overheads

Our Managed Services

Managed Mobile

  • Carrier & airtime management with transparent billing
  • Supply, provision & secure disposal of Apple, Android and Windows devices
  • Management of multiple Unified Endpoint Management and Mobile Threat Defence platforms

Managed Cloud Security

  • Identity governance supported by multi-layered intelligent adaptive authentication
  • Flexible & convenient cloud access control for internal and external users
  • Simple & seamless data migration

Managed wireless

  • Access point & switch configuration and deployment globally
  • Fully monitored and managed with next day break fix
  • Deliver wireless with multiple networks and different privileges for guest, staff, corporate and BYOD

Managed collaboration

  • Getting the most from your Office 365 deployment
  • Unified meeting and collaboration tools
  • Room install / configuration and support
  • Training and workflow engineering

Included as Standard:

24x7 Managed Services Centre

Proactive Monitoring and Alerting

Named Service Delivery, Technical Account and Project Managers

Up to 99.999% Service Level Agreement

Quarterly
Reporting