Device-as-a-Service (Daas) is simplifying the way companies acquire, maintain and upgrade their devices. Not to confused with Desktop-as-a-Service, it covers any device which can be classed as mobile – including iOS and Android, Macbooks and Windows 10 devices.
Over the coming few years, DaaS is expected to become an industry standard, with Microsoft predicting that 30% of all PC’s will be acquired through DaaS by 2020.
IDG surveyed businesses with over 250 employees
31% were already employing or planning to implement DaaS within the next 12 months
39% felt it was important to combine hardware, software, and managed services into one bundle with a per-device, per-month fee
So, What Is DaaS?
DaaS involves providing companies a range of devices for a specified time, with a monthly fee payable for each. The company can then stipulate whether they want just a maintenance contract or fully-managed services. Within this contract, the vendor can provide add-ons, securing the phone, ensuring policy compliance, etc.
DaaS utilises state-of-the-art devices, combining an all-inclusive managed solution and value-added expertise, all under one single contract. Through DaaS, the complexity of device procurement and maintenance is reduced, all whilst mitigating costs.
DaaS can monitor usage and requirements, providing users with up-to-date technology which can be flexible dependent on the company’s current needs. Detailed reports are regularly provided to the technology department detailing device performance, usage and upgrade potential.
How Is DaaS Any Different To Leasing?
Adopting DaaS essentially simplifies what can be a headache for your IT department. Leasing devices requires, at minimum: a hardware provider, tech service company and leasing agent. Once devices are in your hands, your IT department still needs to track assets, create essential system reports, co-ordinate with the leasing company and search for new upgrades.
A recent survey found that providing proper hardware and software support was in the top-three challenges for a technology department, whilst device management accounted for 14% of their time.
DaaS providers can step in to manage all these problems and more. Asset Maintenance, configuration, support and upgrades are all options that can be covered, leaving your IT department just a simple contract to deal with. Rather than spending time trying to monitor and maintain what, for some companies can be thousands of devices, IT staff can focus their time on more important issues.
Benefits of managed DaaS can include:
• Installation and Migration
• Software Licensing
• Upgrading to Current Technology
• Asset Management
• Design Discovery
What Can DaaS Provide?
Complete Lifecycle Security
A key benefit of DaaS is the ability to offer end-to-end lifecycle services. From the original procurement of the device, hardware management, technology options up to the point the company deems the device to need upgrading. It can then be securely and safely disposed of, ensuring all data is totally removed. All within one per-device monthly contract.
Some companies have thousands of devices, all of which can contain sensitive data, DaaS can play a crucial part in meeting and maintaining security protocols.
Through managed services, DaaS can ensure all devices have only pre-approved applications and the required software security to protect the business from cyberattacks. This can include ensuring a strict password policy, multi-factor authentication and data access is strictly given only to whom it is intended.
Hardware purchasing consumes almost a quarter of corporate tech budgets. Through monthly payments, easy-to-upgrade DaaS plans eliminate the requirement to have all money upfront, better utilising cashflow.
A cost breakdown of a company’s current plan, involving payment to multiple vendors for a variety of products and software, on-top of a company’s personal IT department’s time and cost in implementing them will highlight a hidden mounting cost. Having all services managed by a single provider frees up money and time for an organisation.
In addition to the monthly contract, Mobliciti also provides each device-user a monthly summary of their usage. Providing the end-user with a breakdown of their personal use (e.g. how much they spent on out-of-country phone calls, how much over their fair-data usage they went) promotes a greater sense of responsibility, overall helping to reduce costs. IT departments are also able to get a detailed breakdown of precisely where money is being spent, enabling them to pinpoint and resolve problems.
When faced with out-of-date technology which tends to lag, employees can struggle to connect with it, and often avoiding using it. In fact, a recent report revealed that 26% of those surveyed said that poor workplace technology would likely make them quit their job.
On-the-other-hand, providing an employee with an efficient device running the latest software increases their connection to it. They know the phone is reliable and unlikely to lag, whilst regularly upgrading the device allows employees to feel they are being provided the most up-to-date technology.
How Can DaaS Directly Benefit Your Company?
• IT departments can concentrate their efforts on more significant issues.
• Minimal disruption – new devices are received and integrated swiftly whilst current devices are constantly maintained
• Saves money and time through one complete package
• Employee productivity is increased
• Greater flexibility for devices
• Stay ahead of competitors
How Can Mobliciti Help?
We can create a tailor-made plan by working with you to identify your primary business challenges.
We can provide a fully-managed model, including helping you with purchasing methods for any device whether it be Android, iOS, Mac or Windows 10 – this includes connectivity, management and security, dependant on needs and requirements.
Our fully-managed service includes benefits such as reporting, proactive monitoring & alerting, customisable Service Level Agreement, dedicated delivery experts and 24×7 Managed Services Support. Contact us to find out more.