Proactive Management of Mobile Services

KEY AREAS WHERE VMM CAN HELP

Optimising & Maintaining Control of Mobile Costs

Managing Mobile Usage & Monitoring Mobile Policies

Releasing Resource & Budget for Strategic Projects

Negotiating Better Mobile Contracts

Deploying the Right Technologies

Mobliciti’s Virtual Mobile Manager (VMM) is designed for businesses that require hands-on and experienced support to ensure that mobile services, costs, and usage are optimised and proactively managed on an ongoing basis.

The VMM service combines experienced mobile administration resources, advanced management tools, usage monitoring, data analysis and commercial market intelligence to provide businesses with an all in-one virtual ‘mobile manager’ function, working as a direct extension of IT teams.

The service supports all the UK’s main mobile networks and service providers including EE, O2, Vodafone, BT Mobile & Daisy.

Virtual Mobile Manager Service Tiers

ASSIST

Designed to support an in-house IT team with management of a mobile provider, enabling the optimisation of mobile services and delivering improved control and management reporting

EXTENDED

Free up resource through external management of network and device orders, tariff changes, proactive monitoring of in-month mobile usage alerts and enhanced cost centre reporting.

VMM360

In addition to Extended, VMM360 provides full “end-to-end” mobile support including mobile device refresh projects, monitoring and management of Unified Endpoint Management (UEM) and Mobile Threat Defence (MTD) services plus real-time data and content management.

	ASSIST	EXTENDED	VMM360
Inview Mobile Manager Portal Access & Licencing
Monthly Mobile Billing Data Processing, Invoice Validation & Billing Dispute Management
Monthly Analyst’s Health Check & Cost Management Report & Scheduled Review
Mobile Tariff Optimisation Analysis & Recommendations
Full Mobile Reporting on Costs, Usage & Trends (Online & Monthly Report Pack)
Mobile Negotiation Advice – Scheduled Analyst Calls & Independent Advice
Access to Mobliciti Mobile Services, Network and Device Catalogue
Inview Mobile Usage Policy Monitoring Tools
Mobile Administration Support to Implement Monthly Optimisation Recommendations
Monitoring & Escalation of ‘In-Month’ Network Usage and Cost Alerts
Enhanced Cost Centre Reporting, Ad Hoc Report Requests, Optional Branded Mobile User Statements
Mobile Network & Device Order Management Helpdesk & Inventory Management
Full Mobile Contract Negotiation Support
Mobile Device Leasing, Staging & Preparation
Managed UEM & MTD Technology Deployment Services

Inview Mobile Portal

The Inview Mobile portal & reporting is included with all tiers, providing access to a wide range of mobile management, reporting and support tools, which are used to keep mobile costs, inventory, and usage in check.

The platform is accessible by the internal IT team and managers, allowing simple and secure access to mobile information, reports, and support tools.